Assistant Director - Fitness & Wellness Services

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients.

Commitment to the well-being, security, and future of our employees is a priority. View the comprehensive information about the competitive benefits package on our careers page then scroll down to CENTERS Benefits (click link to view).

The Assistant Director - Fitness & Wellness Services is responsible for developing and implementing fitness programs and services at the Health, Fitness & Recreation Center (FitRec) at Moraine Valley Community College. This position supervises one full-time professional staff member and 30–40 part-time employees. Key responsibilities include overseeing group fitness programs, personal training, stretch coaching, nutrition coaching, fitness orientations and assessments, and wellness education seminars. In addition, this role supports all fitness-related departmental programs, including special events, instructional programs, and campus engagement initiatives.

This position is based on-site at Moraine Valley Community College in Palos Hills, IL. Opened in 2014, FitRec is a 113,000-square-foot facility that offers users state-of-the-art equipment, fitness spaces, and technology. The facility also houses Moraine Valley Athletics and several academic programs and courses. The department serves a diverse population of students, faculty, staff, and more than 4,000 community members.

Responsibilities

• Develop and implement fitness programs and services, including group exercise, personal training, equipment orientations, fitness assessments, and wellness education seminars.
• Coordinate, lead, and support all fitness-related events, ensuring effective planning, promotion, and execution.
• Provide leadership and oversight aligned with the department’s mission and goals.
• Develop and revise administrative policies and procedures within areas of responsibility.
• Prepare and deliver required and requested reports and data to the client and CENTERS central office.
• Oversee the preparation, forecasting, and monitoring of income and expense budgets for fitness and wellness operations; establish fees and revenue targets.
• Purchase, inventory, and maintain equipment and supplies for assigned programs.
• Collaborate with campus departments to develop and implement fitness and wellness programs.
• Assess program effectiveness and participant satisfaction related to services and facilities.
• Assist in developing and executing marketing plans for fitness and wellness programs and services.
• Provide customer service to patrons, including assistance with program registration and proactive communication.
• Manage all aspects of fitness and wellness programs using member management software, including registrations, package sales, and individual sessions.

Staff Supervision

• Recruit, hire, train, schedule, supervise, evaluate, and provide direction to the Coordinator of Programs and 30+ part-time trainers.
• Coordinate and lead staff training sessions.
• Approve timecards and prepare required documentation for bi-weekly payroll processing.
• Ensure staff maintain required certifications and credentials.
• Promote and support professional development opportunities, including association involvement, training programs, and individual mentoring.

Site-Specific Responsibilities

• Work non-traditional hours as needed, including early mornings, evenings, and occasional weekends.
• Represent FitRec at campus events.
• Serve on committees representing FitRec for both Moraine Valley Community College and CENTERS.

Education and Experience

• Bachelor’s degree or 6+ years of work experience required; Master’s preferred
• Experience working in a collegiate/community recreation environment
• Previous experience in personal training or teaching group fitness classes
• Previous staff supervision experience
• Knowledge of standard practices and demonstrated experience in recreational sports
• Certification in personal training by ACE, ACSM, NASM, AFAA or NSCA required; group fitness certifications preferred.
• At least three years of fitness programming experience preferred

Skills and Abilities:

• Leadership and supervisory abilities
• Ability to work as part of, and lead a team that collaborates effectively with colleagues
• Ability to prioritize and meet deadlines
• Entrepreneurial spirit and enthusiasm
• Analytical skills to identify problems, assess alternatives, and render consistent, logical decisions
• Ability to thrive in an environment that values high expectations, accountability, and balanced lifestyle choices

Work Environment

• Office, sporting, and non-sporting events environment
• Non-smoking environment
• Moderate to loud noise
• Maintain flexible hours for events that may occur on weekends and evenings

Physical Demands

• Sitting at desk or table for at least 60% of the work day
• Working in fitness center environment at least 40% of day
• Teach fitness class/personal training sessions as required
• Must be able to traverse throughout the arena and campus. Regularly ascending/descending building levels and occasionally ladders or stools.
• Must be able to lift, move and set up items weighing as much as 50 lbs.
• Must be able to discuss, converse with, and exchange accurate information with arena patrons, staff, stakeholders, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.