Coordinator - Programs

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients.

Commitment to the well-being, security, and future of our employees is a priority. View the comprehensive information about the competitive benefits package on our careers page then scroll down to CENTERS Benefits (click link to view).

The Coordinator - Programs designs, manages, and evaluates programs to promote the health and wellness of the client community and recreation center members and users. Responsibilities include overseeing and staffing fitness and wellness programs and services, youth camps, and urban adventure trips and gear rental.

This position will work on-site at Cleveland State University. CSU is selected as one of America’s Best Colleges by US News & World Report providing a comprehensive metropolitan university committed to a high-quality education to students with diverse backgrounds, experiences, interests, and needs.

Core Responsibilities

• Manage and deliver a comprehensive fitness and wellness, urban adventures and camp program
• Assist in the coordination of purchasing, inventory, and maintenance of fitness equipment as needed
• With support from the Senior Assistant Director, oversee the youth camp program’s  daily logistics, scheduling, billing, customer service, and sales
• Collaborate with other campus departments to develop, implement, and promote recreational programs and events
• Responsible for the operating, preparation, forecasting and monitoring of income and expense budgets for program areas
• Recommend and revise administrative policies and procedures within the areas of responsibility
• Assess effectiveness and satisfaction of programs and services
• Prepare and deliver required and requested reports and data to the client and CENTERS central office
• Participate in CENTERS meetings and trainings, setting CENTERS standards for operation and innovation
• Build strong partnerships on campus and with vendors
• Provide direction and oversight in accordance with the mission and goals of the department, division, and university 

Staff Supervision

• Responsible for approving timecards and preparing necessary documents/reports in preparation for payroll
• Responsible for hiring, supervision, training and mentoring subordinate staff
• Provide managerial and leadership experiences in program operations and create and promote professional development opportunities

Site-Specific Responsibilities

• Connect the urban adventure program to CSU’s “Our City is Our Campus” program
• Work in collaboration with Conference and Event Services to schedule fitness certifications and workshops through national organizations

Education and Experience

• Bachelor’s degree or 4 or more years of work experience required
• At least two years of fitness, wellness, adventure or youth programming experience required
• Experience working in a collegiate/community recreation environment
• Past supervisory experience
• Current national group fitness instructor and/or personal training certification (or willing to obtain) (i.e. ACSM, ACE, NASM, or NSCA)

Skills and Abilities

• Leadership and supervisory abilities
• Ability to work as part of, and lead a team that collaborates effectively with colleagues
• Entrepreneurial spirit and enthusiasm
• Ability to build relationships and communicate with a variety of participants and colleagues

Work Environment

• Office/fitness center environment
• Non-smoking environment 
• Moderate to loud noise
• Occasional local, regional and national travel
• Occasional evening or weekend work    
• Physical presence on site at client location; expectation to follow client’s work-from-home policy
• Must be able to work a variety of hours in order to accommodate events                       

 Physical Demands

• Stationary at desk or table for at least 70% of the work day
• Working in fitness center environment at least 30% of day
• Teach fitness class/personal training sessions as required
• Must be able to traverse throughout buildings and campus. Regularly ascending/descending building levels and occasionally ladders or stools.
  Must be able to lift, move and set up items weighing as much as 30 lbs.
  Must be able to discuss, converse with, and exchange accurate information with event patrons, staff, stakeholders, etc.

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.