PT Member Services

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients.

• Process all aspects of facility memberships, locker rentals, programs and services
• Address and solve eligibility issues of members and prospective members
• Provide patrons and prospective members with accurate facility information
• Greet customers
• Perform other duties as assigned

Minimum Requirements:

• Strong customer service skills
• Willingness and ability to enforce policies and resolve conflicts
• Basic computer skills
• Ability to handle several tasks at once with frequent interruptions
• First Aid, CPR, AED certifications required

Competencies

Technical Competencies

• Basic computer competency

Human Relations:

• Interaction with patrons, faculty, staff

Work Environment

• Office environment/fitness center environment
• Moderate to loud noise

Physical Demands

• Standing or walking for at least 50% of the work day
• Occasional bending, stooping

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.