Graduate Supervisor – Facility Operations

Location US-OH-Cleveland
Job ID
# Positions
Graduate Assistants
Salary Max
USD $17.00/Hr.


CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients.


Primary Responsibilities:

  • Assist the Coordinator of Membership & Operations with the oversight, training, and supervision of Facility Operations staff, including hiring, scheduling, and completion of bi-weekly payroll
  • Lead all disciplinary meetings with part time student staff
  • Conduct part time staff meetings with assistance of Coordinator of Membership & Operations
  • Create, develop, and enforce policies and procedures, budget oversight, and revenue projections as it relates to Facility Operations
  • Organize and implement strategies to manage Rec Automation software to ease overall customer service operation with regards to access control, membership sales, and program registrations
  • Inventory, research, and purchase fitness equipment for the facility as well as equipment issue for patron use  
  • Assist the Coordinator of Membership & Operations staff with the planning and execution of our annual maintenance shutdown week
  • Attend mandatory meetings including full-staff and assigned committee meetings 

Secondary Responsibilities:

  • Attend staff meetings and trainings hosted by the Campus Recreation Services department. 
  • Serve as an active member on an Internal Committee.  
  • Lead American Red Cross CPR/AED/First Aid Professional Rescuer certification courses. 
  • Other duties as required. 


Minimum Requirements:

  • Bachelor’s degree in Sports Management, Exercise Science, Higher Education, or closely related field is preferred
  • Acceptance into the College of Graduate Studies at Cleveland State University
  • Current certification in CPR/AED/First Aid or ability to obtain prior to the start of employment
  • One year of undergraduate experience in campus recreation and knowledge of basic practices in recreational sports
  • Leadership and supervisory abilities of undergraduate students and interns
  • Ability to work independently and as a part of a professional team that collaborates effectively with colleagues
  • Ability to thrive in an environment that values entrepreneurial spirit, high expectations, accountability, and balanced lifestyles

Education and Other Benefits of Employment:

  • Professional development opportunities in state, regional, and national workshops and conferences
  • 20% discount on Pro Shop goods
  • $30/semester employee credit
  • Free locker rental & towel service
  • Part-time employees may be eligible to enroll in our CENTERS 401k plan and receive 3% employer contribution

Work Environment and Physical Demands

Work Environment

  • Office environment/fitness center environment
  • Moderate to loud noise
  • Evening/Weekend work as required 

Physical Demands

  • Sitting at desk or table for at least 50% of the work day
  • Standing or walking for at least 50% of the work day
  • Repetitive wrist, hand, or finger movement (while operating computer equipment)
  • Occasional bending and stooping
  • Eye-hand coordination (keyboard typing)
  • Hearing and talking
  • Extended periods of reading fine print

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.  


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