PT Facility Manager

Location US-WV-Morgantown
Job ID
2019-2385
# Positions
7
Category
Other
Salary Min
USD $13.00/Hr.

Overview

CENTERS is a management company that specializes in campus recreation. We partner with universities to manage their departments, facilities, finances, and deliver exceptional customer service. Since 1998, CENTERS remains the first and only mission centric organization committed to student development and departmental excellence on behalf of its clients. CENTERS is currently operating university campus recreation centers at ten site locations within the United States.

 

Mylan Park owns, programs, leases, and manages over 350 acres of mixed-use recreation, social, health, and wellness facilities for the Greater Morgantown community.  Through a public private partnership with WVU, Mylan Park is also home to a variety of both indoor and outdoor Intramural, Club Sports, and NCAA Big 12 Collegiate Athletic programs and the state’s only 50M aquatic facility.  This partnership provides priority use of over 50 acres of field space, and more than 140,000 sq. ft. of state-of-the-art indoor facilities, for programs including WVU Swimming & Diving, indoor soccer, softball, rugby, flag football, WVU Women’s Track & Field, cheer, boxing, outdoor soccer, lacrosse, roller derby, and more.

Responsibilities

Essential Responsibilities

Oversee the operation of Mylan Park, including but not limited to sport complex staff supervision, risk management, customer service, emergency response, cash handling, membership sales and program knowledge.

 

Specific Responsibilities 

  • Oversee the operations of all athletic facilities at Mylan Park including facility operations, event management, tournament logistics, and the master schedule.
  • Respond to all building emergencies and lead staff through emergency response.
  • Oversee and delegate responsibilities to all staff members on their shift.
  • Assist with the setup and teardown of special events throughout Mylan Park.
  • Assist staff, members and guests with questions, concerns or issues that arise.
  • Inspect and ensure facilities are free of risk and safe for use, before, during and after each shift.
  • Assist in managing part-time staff as it relates to daily operations, performance, corrective measures and mentorship.
  • Assist in troubleshooting CSI/membership issues as they arise and report issues to necessary FT staff.
  • Responsible for monitoring all facility activity and program areas.
  • Ensure required documentation is complete and accurate, and daily communications are recorded in central log.
  • Manage facility rentals and special events that occur during shift and make sure event managers are consulted on any new information
  • Ensure membership and guest services attendants are following the cash handling procedures.
  • Attend staff meetings/trainings as required.
  • Other duties as assigned.

Qualifications

Minimum Requirements:

  • At least 4 years' experience in facility management of which at least 2 should be in supervisorial role.
  • Has a knowledge of risk management techniques for large recreational campus or community use facilities.
  • Successfully demonstrated knowledge of CSI software or other recreation scheduling platform (preferred)

Competencies

  • Basic computer application competency
  • Ability to identify and assess mechanical problems and address with FT staff as needed.

Professional Competencies

  • Ability to handle customer service issues.
  • Ability to manage and monitor multiple recreational facilities.
  • Ability to perform all American Red Cross skills as trained.
  • Ability to troubleshoot situations/issues.
  • Ability to multitask.

Human Relations

Internal contacts include staff at all levels. External contacts include external customers. Contact involves troubleshooting, informing, exchanging information, negotiating, making recommendations, and giving information or instructions.

Work Environment and Physical Demands

Work Environment

  • Several hours on feet/moving around
  • Moderate to loud noise
  • Warm Humid environment

 

Physical Demands

  • Assisting in event setups requiring lifting exceeding 30lbs

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