• PT Facility Manager

    Location US-WV-Morgantown
    Job ID
    2019-2357
    # Positions
    6
    Category
    Other
    Salary Min
    USD $13.00/Hr.
    Salary Max
    USD $13.00/Hr.
  • Overview

    CENTERS is a management company that specializes in campus recreation. We partner with universities to manage their departments, facilities, finances, and deliver exceptional customer service. Since 1998, CENTERS remains the first and only mission centric organization committed to student development and departmental excellence on behalf of its clients. CENTERS is currently operating university campus recreation centers at ten site locations within the United States.

     

    Mylan Park owns, programs, leases, and manages over 350 acres of mixed-use recreation, social, health, and wellness facilities for the Greater Morgantown community.  Through a public private partnership with WVU, Mylan Park is also home to a variety of both indoor and outdoor Intramural, Club Sports, and NCAA Big 12 Collegiate Athletic programs and the state’s only 50M aquatic facility.  This partnership provides priority use of over 50 acres of field space, and more than 140,000 sq. ft. of state-of-the-art indoor facilities, for programs including WVU Swimming & Diving, indoor soccer, softball, rugby, flag football, WVU Women’s Track & Field, cheer, boxing, outdoor soccer, lacrosse, roller derby, and more.

    Responsibilities

    Essential Responsibilities:

    Oversee the 90,000sf Aquatic Center at Mylan Park, including but not limited to aquatic and facility staff supervision, risk management, customer service, emergency response, cash handling, membership sales and program knowledge.

     

    Core Responsibilities:

    • Oversee the operation of the Aquatic Center at Mylan Park.
    • Respond to all building emergencies and lead staff through emergency response.
    • Oversee and delegate responsibilities to all staff members on their shift.
    • Assist staff, members and guests with questions, concerns or issues that arise.
    • Inspect and ensure facilities are free of risk and safe for use, before, during and after each shift.
    • Assist in managing part-time staff as it relates to daily operations, performance, corrective measures and mentorship.
    • Assist in troubleshooting CSI/membership issues as they arise and report issues to necessary FT staff.
    • Work closely with the aquatic supervisor on duty to supervise operations and programs in the aquatic center.
    • Work closely with the aquatic supervisor to ensure excellent customer service and safety for members and guests, in relation to risk management, water chemistry and comfort, Equipment repair, etc.
    • Responsible for monitoring all facility activity and program areas.
    • Ensure required documentation is complete and accurate, and daily communications are recorded in central log.
    • Manage facility rentals and special events that occur during shift and make sure event managers are consulted on any ne
    • Ensure membership and guest services attendants are following the cash handling procedures.
    • Attend staff meetings/trainings as required.
    • Other duties as assigned.

    Qualifications

    Minimum Requirements:

    • At least 4 years' experience in facility management of which at least 2 should be in aquatic facilities.
    • Has a knowledge of risk management techniques for large recreational campus or community use facilities.
    • Successfully demonstrated knowledge of CSI software or other recreation scheduling platform (preferred)
    • Experienced American Red Cross Lifeguard CPR and First Aid for the Professional Rescuer (preferred at time of hire, can train qualified applicants)

    Technical Competencies

    • Basic computer application competency
    • Ability to identify and assess mechanical problems and address with FT staff as needed.

    Professional Competencies

    • Ability to handle customer service issues.
    • Ability to manage and monitor 90,000sf Recreation Facility.
    • Ability to perform all American Red Cross skills as trained.
    • Ability to troubleshoot situations/issues.
    • Ability to multitask.

    Human Relations:
    Internal contacts include staff at all levels. External contacts include external customers. Contact involves troubleshooting, informing, exchanging information, negotiating, making recommendations, and giving information or instructions.

    Work Environment and Physical Demands

    Work Environment:

    • Several hours on feet/moving around
    • Moderate to loud noise
    • Warm Humid environment
    • Exposure to chemicals and electric mechanical components

    Physical Demands:

    • Assisting in event setups requiring lifting exceeding 30lbs

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