• PT Recreation Attendant

    Location US-OH-Cleveland
    Job ID
    2019-2241
    # Positions
    10
    Category
    Attendants
    Salary Min
    USD $8.75/Hr.
  • Overview

    CENTERS is a management company that specializes in campus recreation. We partner with universities to manage their departments, facilities, finances, and deliver exceptional customer service. Since 1998, CENTERS remains the first and only mission centric organization committed to student development and departmental excellence on behalf of its clients. CENTERS is currently operating university campus recreation centers at ten site locations within the United States.

    Responsibilities

    [To perform this job successfully, an individual must be able to perform primary and administrative responsibilities satisfactorily.]   


    The Operations staff is responsible for acting as a first responder to all incidents and emergencies, ensuring cleanliness of facility and all fitness and weight equipment, enforcing all policies while keeping members safe, access control, processing services and payments, and issuing equipment. Staff members must provide patrons, prospective members, and guests with accurate information about Cleveland State University Campus Recreation Services.

     

    Primary Responsibilities:

    • Greet all members and guests who enter the facility, ensuring proper identification is used.
    • Communicate and enforce all policies and procedures to patrons in regards to access control, sales, and registrations.
    • Be knowledgeable about programs and services offered by Campus Recreation Services in order to communicate all policies and procedures to patrons and guests and answer questions they may have about our facility, memberships, or programs and services.
    • Provide tours to current and prospective members of the Recreation Center.
    • Continually monitor and maintain cleanliness of entire facility, including, but not limited to, lobby, fitness spaces, equipment, locker rooms, and restrooms.
    • Understand and demonstrate competencies in department Emergency Action Plan.
    • Ensure facility laundry is completed throughout the day.
    • Keep a clean and presentable workspace.
    • Represent Campus Recreation Services at all times.
    • Assist the Operations Supervisor/Professional Staff with tasks as requested.
    • Other duties as assigned.

    Financial

    • Ability to handle and count money while reconciling money drawer.
    • Take payments for guest passes and single-use towel services.

    Equipment Issue

    • Reserve racquetball and squash courts for patrons.
    • Issue equipment through Daxco: Spectrum database.
    • Complete inventory checklists and communicate to the supervisor when equipment is not returned.

    Daxco: Spectrum NG

    • Properly enter student and guest information in to Daxco: Spectrum database.
    • Document all access control and Daxco: Spectrum issues.
    • Relay pop-up messages to members and troubleshoot accordingly.

    Administrative Responsibilities:

    • Attend staff meetings and trainings hosted by Campus Recreation Services.
    • File all forms in the appropriate areas at the end of each shift.
    • Check email on a regular basis for communication amongst Operations staff.
    • Monitor the intranet for announcements and resolution of issues affecting Operations staff.
    • Maintain lost and found database documenting items found within the Recreation Center and inquiries from patrons regarding lost items.
    • Other duties as assigned.

    Qualifications

    • Must be actively seeking a degree at Cleveland State University.
    • Ability and willingness to enforce policies and handle conflict.
    • Strong customer service skills and basic knowledge of computer skills.
    • Ability to handle several tasks at once with frequent interruption.
    • Ability to be certified as a CPR/AED/FA Professional Rescuer through the American Red Cross.

    Work Environment and Physical Demands

    Work Environment

    • Office environment/fitness center environment
    • Moderate to loud noise                          

    Physical Demands

     

    • Standing or walking
    • Repetitive wrist, hand, or finger movement (while operating computer equipment)
    • Occasional bending, stooping
    • Eye-hand coordination (keyboard typing)
    • Hearing and talking

     

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