• Associate Director - Facilities & Operations

    Location US-WV-Morgantown
    Job ID
    # Positions
    Associate Directors
  • Overview

    CENTERS is a management company that specializes in campus recreation. We partner with universities to manage their departments, facilities, finances, and deliver exceptional customer service. Since 1998, CENTERS remains the first and only mission centric organization committed to student development and departmental excellence on behalf of its clients. CENTERS is currently operating university campus recreation centers at ten site locations within the United States.


    Mylan Park owns, programs, leases, and manages over 350 acres of mixed-use recreation, social, health, and wellness facilities for the Greater Morgantown community.  Through a public private partnership with WVU, Mylan Park is also home to a variety of both indoor and outdoor Intramural, Club Sports, and NCAA Big 12 Collegiate Athletic programs and the state’s only 50M aquatic facility.  This partnership provides priority use of over 50 acres of field space, and more than 140,000 sq. ft. of state-of-the-art indoor facilities, for programs including WVU Swimming & Diving, indoor soccer, softball, rugby, flag football, WVU Women’s Track & Field, cheer, boxing, outdoor soccer, lacrosse, roller derby, and more.


    The Associate Director of Facilities and Operations will be responsible for overseeing a high-functioning area of the department to include all aspects of facility operations and maintenance for the diverse portfolio of park facilities.  The Associate Director works closely with staff and vendors to provide critical coordination, communication and information for the safe, clean, maintained, and efficient functioning of the park’s facilities and grounds. The Associate Director is responsible for supporting park users, tenants, lessees, and stakeholders through development and execution of the park’s Common Area Maintenance Plan (CAM Plan), Capital Projects Plan, and Custodial Plan. This position requires strong critical thinking skills as well as an entrepreneurial and customer service focused attitude. The Associate Director applies the CENTERS Essential Attitudes for High Performance as the standard for leading a team of professional and part-time employees.


    Recruitment/Staff Development:

    • Lead a dynamic and comprehensive team to meet the facility operations needs of Mylan Park and its stakeholders
    • Hire, supervise, train, mentor, and evaluate both full-time and part-time staff.  Direct reports will include a minimum of three full-time professionals - Grounds Manager, Building
    • Maintenance Manager, and Coordinator of Events & Reservations).
    • Create, encourage and support professional development opportunities for the team, including professional association involvement, training programs and mentoring
    • Lead the facilities and operations team in creating, developing and administering of park policies and procedures

    Fiscal Accountability:

    • Prepare and monitor income and expense budgets for areas of responsibility
    • Obtains and reviews price quotes for the procurement of parts, services, and labor for projects.
    • Develop and implement departmental maintenance & capital plans
    • Prepare and submit quarterly and annual reports for areas of responsibility
    • Coordinate facility equipment and supply purchases in accordance with annual expense budget

    Strategic Accountability:

    • Create an environment that inspires innovation, entrepreneurialism, and high levels of client and customer service
    • Develops and maintains positive relationships with co-workers, volunteers, vendors, stakeholders, customers, and client.

    Facility Management:

    • Oversees facility and equipment upkeep, periodic maintenance, grounds, event set-up, and janitorial operations for the entire park.
    • Assist in the planning of all aspects for the new facilities; participate in construction meetings, etc.
    • Coordinates, oversees and/or manages repair and maintenance work performed by Mylan Park facilities staff, vendors and contractors.
    • Coordinates and manages agency moves, space planning, and relocation of activities.
    • Manages work-orders system to ensure assignments are completed efficiently and with high standards of quality
    • Responsible for administering regular and scheduled facilities inspections and status reports.
    • Ensure compliance with all local, state, and federal safety & environmental regulations as they relate to park facilities and grounds.
    • Serve on facilities related committee meetings to coordinate related park-wide plans and policies
    • Manage inventory of all capital assets including original FF&E and other acquired equipment
    • Works closely with other department managers to ensure that Mylan Park facilities and grounds meet the overall programming, operations, and event needs and requirements.

    Other Responsibilities:

    • Evening/Weekend work responsibility as required.
    • Attend Mylan Park Foundation board meetings as required
    • Is available on-call for facilities related emergencies


    Minimum Requirements:

    [The requirements listed below are representative of the minimum education and/or hands-on experience necessary to perform each essential responsibility.]

    • Bachelor's degree required; Advanced degree preferred
    • Must have at least five (5) years of professional experience in related field
    • Demonstrated experience in facilities and operations management; experience must include aquatic facility management
    • Basic accounting knowledge; capability of developing and analyzing budgets
    • Fiscal accountability
    • Demonstrated leadership and supervisory abilities
    • Ability to write concise, logical reports
    • Knowledge of industry standard practices
    • Demonstrated experience and ability to work as part of, and lead a collaborative, professional team
    • Entrepreneurial spirit and enthusiasm


    [The competencies listed below are representative of the knowledge, skills, and/or abilities required to perform each essential function.]


    Technical Competencies:

    • Some knowledge of HR theories and best practices in recruitment and staff development
    • Basic accounting knowledge; capability of understanding budgets
    • Proficiency with Microsoft Office

    Professional Competencies:

    Adaptability, analytical & critical thinking, initiative & motivation, planning & project management, decision making & judgment, business acumen, customer service, teamwork, diversity awareness, interpersonal relationships, communication, integrity, leadership, long-term focus, organizational learning & change management


    Human Relations:

    Internal contacts include staff at all levels. External contacts include external customers and vendors. Contact involves troubleshooting, informing, exchanging information, negotiating, making recommendations, and giving information or instructions.

    Work Environment and Physical Demands

    Work Environment

    • Office, aquatic, fitness center and outdoor environment
    • Moderate to loud noise
    • Work within a non-smoking environment
    • Regional and national travel as required
    • Evening or weekend work as required                        


    Physical Demands

    • Sitting at desk or table for at least 50% of the work day
    • Standing or walking for at least 50% of the work day
    • Repetitive wrist, hand, or finger movement (while operating computer equipment)
    • Occasional bending, stooping
    • Occasional heavy lifting
    • Eye-hand coordination (keyboard typing)
    • Hearing and talking
    • Extended periods of reading fine print


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