• Director - Park Operations

    Location US-WV-Morgantown
    Job ID
    # Positions
    Salary Min
    USD $72,000.00/Yr.
    Salary Max
    USD $78,000.00/Yr.
  • Overview

    CENTERS is a management company that specializes in campus recreation. We partner with universities to manage their departments, facilities, finances, and deliver exceptional customer service. Since 1998, CENTERS remains the first and only mission centric organization committed to student development and departmental excellence on behalf of its clients. CENTERS is currently operating university campus recreation centers at ten site locations within the United States.


    Mylan Park owns, programs, leases, and manages over 350 acres of mixed-use recreation, social, health, and wellness facilities for the Greater Morgantown community.  Through a public private partnership with WVU, Mylan Park is also home to a variety of both indoor and outdoor Intramural, Club Sports, and NCAA Big 12 Collegiate Athletic programs and the state’s only 50M aquatic facility.  This partnership provides priority use of over 50 acres of field space, and more than 140,000 sq. ft. of state-of-the-art indoor facilities, for programs including WVU Swimming & Diving, indoor soccer, softball, rugby, flag football, WVU Women’s Track & Field, cheer, boxing, outdoor soccer, lacrosse, roller derby, and more.


    Essential Responsibilities:

    [To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily.  Other essential and non-essential responsibilities and projects may be assigned.]


    Strategic Accountability:

    • Analyze operations to evaluate performance of the managed assets and its staff in order to meet objectives, and determine areas of potential cost reduction, program improvement, or policy change.
    • Collaborate with ownership, Centers Management, and staff members to implement major business
      initiatives, discuss issues, coordinate activities, and resolve problems.
    • Oversee policies and procedures development for all areas of responsibility.
    • Prepare regular written communication such as monthly and annual reports, financial and participation reports, and equipment inventory reports.
    • Create an environment that inspires innovation and direct a comprehensive park and recreational
    • Serve as liaisons between organizations, key stakeholders, and outside organizations.
    • Evaluate performance and program effectiveness through regular assessment.
    • Build strong internal and external collaborations and partnerships.
    • Implement corrective action plans to solve organizational or departmental problems.
    • Oversee departmental branding and marketing efforts and oorganize and approve promotional campaigns.
    • Create a culture of accountability which supports the organizational values.

    Fiscal Accountability:

    • Prepare, operate, forecast and monitor income and expense budgets in accordance with Centers protocols. Director of Park Operations
    • Assist in updating the financial model regularly and monitor cost effective strategies to maximize resources.
    • Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes.
    • Initiate departmental business and strategic planning initiatives; create membership and program driven operational budgets.
    • Prepare and submit monthly and annual financial reports.
    • Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities.

    Recruitment/Staff Development:

    • Lead a dynamic and comprehensive team to meet the facility and program operations needs of Mylan Park and its stakeholders.
    • Recruit, train, evaluate and lead a team of 14 professional staff and over 100 part time employees.
    • Hire, supervise, train, mentor, and evaluate both full-time and part-time staff. Direct reports will include a minimum of three full-time professionals – Associate Director of Facilities and Operations, Associate Director of Aquatics and Programs, and Coordinator of Membership and Marketing.
    • Create, encourage and support professional development opportunities for the team, including professional association involvement, training programs and mentoring
    • Lead the facilities and programs team in creating, developing and administering of park policies and
    • Establish departmental responsibilities and coordinate functions among departments and areas.
    • Create, encourage and support professional development opportunities for the team, including professional association involvement, training programs and mentoring.
    • Lead the team in creating, developing and administering policies and procedures.
    • Lead staff to deliver superb customer service.

    Project or Transition Management:

    • Assist Centers in planning of all aspects of the new facility; participate in construction meetings.
    • Assist Centers with the staff transition plan to realign new responsibilities with employee attributes and skills.
    • Assist Centers with capital improvement projects and FF&E procurement.
    • Participate in Centers centralized strategic planning and initiatives, with a focus on the Program of Innovation.
    • Act as a mentor to other site leaders as needed, providing guidance, support and lessons learned.


    Minimum Requirements:

    [The requirements listed below are representative of the minimum education and/or hands-on experience necessary to perform each essential responsibility.]

    • Bachelor's degree required; Advanced degree preferred.
    • Must have at least five (5) years of professional experience in a university environment.
    • Demonstrated experience in developing recreational sports and fitness programs.
    • Demonstrated experience in managing and maintaining facilities.
    • Basic accounting knowledge; capability of understanding budgets.
    • Fiscal accountability.
    • Demonstrated leadership and supervisory abilities.
    • Ability to write concise, logical reports.
    • Knowledge of standard practices in recreational sports.
    • Demonstrated experience and ability to work as part of, and lead a collaborative, professional team.
    • Entrepreneurial spirit and enthusiasm.


    [The competencies listed below are representative of the knowledge, skills, and/or abilities required to perform each essential function.]


    Technical Competencies:

    • Some knowledge of HR theories and best practices in recruitment and staff development
    • Basic accounting knowledge; capability of understanding budgets
    • Proficiency with Microsoft Office and CSI Software

    Professional Competencies:

    • Adaptability, analytical & critical thinking, initiative & motivation, planning & project management, decision making & judgment, business acumen, customer service, teamwork, diversity awareness, interpersonal relationships, communication, integrity, leadership, long-term focus, organizational learning & change management

    Human Relations:

    Internal contacts include staff at all levels. External contacts include external customers and vendors. Contact involves troubleshooting, informing, exchanging information, negotiating, making recommendations, and giving information or instructions.

    Work Environment and Physical Demands

    Work Environment and Physical Demands:
    [The demands marked below are representative of those that will be required to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please indicate below where reasonable accommodation may be needed.) 


    Work Environment

    • Office environment/ pool environment
    • Non-smoking environment
    • Moderate to loud noise
    • Local, regional and national travel as required
    • Evening or weekend work as required                     

    Physical Demands

    • Sitting at desk or table for at least 70% of the work day
    • Walking or working 30% of the work day
    • Repetitive wrist, hand, or finger movement (while operating computer equipment)
    • Occasional bending, stooping
    • Eye-hand coordination (keyboard typing)
    • Hearing and talking
    • Extended periods of reading fine print


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