CENTERS is a management company that specializes in campus recreation. We partner with universities to manage their departments, facilities, finances, and deliver exceptional customer service. Since 1998, Centers remains the first and only mission centric organization committed to student development and departmental excellence on behalf of its clients. Centers is currently operating campus recreation centers at ten universities within the United States.
The Assistant Director of Membership & Outreach is responsible for the daily operation of membership services (for students, faculty/staff, alumni, and community) and the coordination of campus and community outreach efforts. The assistant director hires, trains, and supervises the student membership staff, with an emphasis on providing exceptional customer service and serving as ambassadors for department programs and services. This position is responsible for generating significant revenues, and reporting and projecting revenue generation. Membership responsibilities are shared with an office manager; both positions report to an associate director.
Previous membership experience is helpful, but not required. The successful candidate will have demonstrated excellence in written and oral communication, organization skills, analytics, and innovation.
Formal review of applications will begin on July 26 and will continue until the position is filled.
Site Specific Responsibilities:
Campus and Community Outreach
Internal contacts include staff at all levels. External contacts include external customers and vendors. Contact involves troubleshooting, informing, exchanging information, negotiating, making recommendations, and giving information or instructions.
Work Environment and Physical Demands: