CENTERS is a management company that specializes in campus recreation. We partner with universities to manage their departments, facilities, finances, and deliver exceptional customer service. Since 1998, Centers remains the first and only mission centric organization committed to student development and departmental excellence on behalf of its clients. Centers is currently operating campus recreation centers at ten universities/colleges within the United States.
The Coordinator of Guest Services and Reservations is responsible for all guest service operations. The Coordinator will be responsible for overseeing the membership operations including customer service, and recruitment and retention of members. The Coordinator is responsible for conducting focus groups, setting price points, and developing a comprehensive membership plan. In addition to membership operations, the Coordinator is also responsible for reservations of our current building, Stephenson Hall, and University Recreation supervised field spaces, as well as reservations for the new Student Fitness and Wellness Center opening in 2019.
Internal contacts include staff at all levels. External contacts include external customers and vendors. Contact involves troubleshooting, informing, exchanging information, negotiating, making recommendations, and giving information or instructions
Work Environment and Physical Demands: