Assistant Director - Facility Operations

Location US-IL-Palatine
Job ID
2018-2089
# Positions
1
Category
Assistant Directors

Overview

CENTERS is a management company that specializes in campus recreation. We partner with universities to manage their departments, facilities, finances, and deliver exceptional customer service. Since 1998, Centers remains the first and only mission centric organization committed to student development and departmental excellence on behalf of its clients. Centers is currently operating campus recreation centers at ten universities/colleges within the United States.

 

The Assistant Director of Facility Operations is responsible for the direct oversight of the day-to-day operation of the Recreation Center as it relates to student staffing, preventative maintenance, replacement and repair, janitorial and custodial operation, and facility wide scheduling.

Responsibilities

Core Responsibilities:

  • Provide leadership and management of the day-to-day operations including staffing, policies & procedures, access control and customer incidents/complaints
  • Directly oversee and manage all facility spaces within the Recreation Center
  • Hire, train, supervise, evaluate and provide direction for one full-time professional position
  • Implement preventative maintenance and replacement plan for all facility and custodial equipment
  • Responsible for all aspects of the janitorial and custodial operation
  • Responsible for the weekly inspection of various activity areas, focused on risk management issues as well cleanliness and organization, should include lighting, flooring, storage areas, and the overall environment for play
  • Responsible for managing all facility rentals and scheduling
  • Develop and enforce policies and procedures for the Recreation Center
  • Coordinate vendor relationships located within the Center and procures the necessary equipment and supplies to maintain and clean the facility
  • Project manager for building renovations and/or major physical plant repairs
  • Responsible for the annual maintenance shutdown

Administrative Responsibilities: 

  • Responsible for the preparation, forecasting and monitoring of income and expense budgets as it relates to areas of responsibility
  • Responsible for the supervision of part-time employees within scope of facility areas
  • Evaluate performance and facility effectiveness through regular assessment
  • Responsible for ensuring areas of responsibility stay in line with current trends
  • Responsible for supervision, training and mentoring subordinate staff
  • Oversee policies and procedures development for all areas of responsibility
  • Manage budget, strategic planning, and assessment as it pertains to the facilities area
  • Prepare regular written communication such as monthly and annual reports, financial and participation reports and equipment inventory reports

Site Specific Responsibilities:

  • Chemical balancing and air quality of natatorium

Qualifications

Minimum Requirements:

  • Bachelor’s degree required; Master’s preferred
  • At least five years of professional facilities experience preferred
  • Experience working in a collegiate/community recreation environment, strong communication and presentation skills
  • Demonstrated experience within facility operations
  • Knowledge of standard practices and demonstrated experience in recreational sports
  • Leadership and supervisory abilities
  • Ability to work as part of, and lead a team that collaborates effectively with colleagues
  • Entrepreneurial spirit and enthusiasm
  • Analytical skills to: identify problems, assess alternatives, and render consistent, logical decisions
  • Ability to thrive in an environment that values high expectations, accountability, and balanced lifestyle choices
  • Current American Red Cross CPR/AED/FA certification (or willing to obtain)
  • Current Certified Pool Operator certification (or willing to obtain)
  • Competencies:
  • Technical Competencies
  • Some knowledge of HR theories and best practices in recruitment and staff development
  • Basic accounting knowledge; capability of understanding budgets
  • Proficiency with Microsoft Office

Professional Competencies

  • Adaptability, analytical & critical thinking, initiative & motivation, planning & project management, decision making & judgment, business acumen, customer service, teamwork, diversity awareness, interpersonal relationships, communication, integrity, leadership, long-term focus, organizational learning & change management

Human Relations:
Internal contacts include staff at all levels. External contacts include external customers and vendors. Contact involves troubleshooting, informing, exchanging information, negotiating, making recommendations, and giving information or instructions.

Work Environment and Physical Demands

Work Environment and Physical Demands:

 

Work Environment

  • Office environment/ pool environment
  • Non-smoking environment 
  • Moderate to loud noise
  • Local, regional and national travel as required
  • Evening or weekend work as required                         

Physical Demands

  • Sitting at desk or table for at least 70% of the work day
  • Walking or working with natatorium facilities 30% of the work day
  • Repetitive wrist, hand, or finger movement (while operating computer equipment)
  • Occasional bending, stooping
  • Eye-hand coordination (keyboard typing)
  • Hearing and talking

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