Coordinator - Aquatics & Safety

Job ID
# Positions


CENTERS is a management company that specializes in campus recreation. We partner with universities to manage their departments, facilities, finances, and deliver exceptional customer service. Since 1998, Centers remains the first and only mission centric organization committed to student development and departmental excellence on behalf of its clients. Centers is currently operating campus recreation centers at eight universities within the United States.  


About CENTERS, LLC @ Cleveland State University

Cleveland State University opened the 120,000 square foot state-of-the-art Student Recreation Center in August 2006. Cleveland State University is selected as one of America’s Best Colleges by US News & World Report by providing a comprehensive metropolitan university committed to a high-quality education to students with diverse backgrounds, experiences, interests and needs. Enrolling 17,000 students and located in downtown Cleveland, Ohio, the University offers 8 colleges with degrees in 200 undergraduate and graduate programs. Cleveland State University boasts an NCAA Division I athletics program and offers 200+ student clubs and organizations. With more than $500 million in new construction and building renovations there are 1,250 students living on-campus and 1,000 additional students living in the immediate area. Additionally, there are approximately 2,500 full and part-time faculty and staff employed by the University.


The Coordinator of Aquatics & Safety is responsible for the oversight and management of aquatic programs and staff.  This position will manage all aspects of the learn to swim program as well as safety certifications and programming. 


Core Responsibilities: 

  • Assist with the management and upkeep of the natatorium
  • Hire, train and evaluate program and operational staff
  • Manage all aquatic and safety related programming as it relates to participation, revenue and staffing
  • Serve as co-chair of risk management committee
  • Manage safety trainings, mock emergencies and semesterly audits on behalf of the department
  • Manage the department certification database as it relates to operational and program staffing

Administrative Responsibilities: 

  • Responsible for the preparation, forecasting and monitoring of income and expense budgets as it relates to areas of responsibility
  • Responsible for the supervision of part-time employees within scope of program areas
  • Evaluate performance and program effectiveness through regular assessment
  • Responsible for ensuring areas of responsibility stay in line with current trends
  • Responsible for supervision, training and mentoring subordinate staff
  • Oversee policies and procedures development for all areas of responsibility
  • Manage budget, strategic planning, and assessment as it pertains to the program area
  • Prepare regular written communication such as monthly and annual reports, financial and participation reports and equipment inventory reports

Site Specific Responsibilities: 

  • Coordinate shared operation of the Busbey Natatorium with the Department of Athletics.  Work with Department of Athletics Director of Aquatics to create and enforce pool policies, respond to pool related patron requests or complaints and help deal with pool facility issues
  • Recruit, hire, train, schedule and actively mentor all recreation center lifeguards, swim instructors, and safety instructors.  Provide managerial and leadership experiences in aquatics programming and create and promote professional development opportunities for staff
  • Develop and implement revenue generating aquatic programming (youth programs, swim school, masters swim, camps, and special events)
  • Coordinate all private and semi-private swim lessons
  • Develop and implement continuing education and training for aquatics staff  
  • Develop, implement, and review emergency procedures and all general policies and procedures in the Busbey Natatorium as they relate to Campus Recreation Services
  • Develop and administer aquatics budget.  Coordinate the purchasing, inventory, and maintenance of recreation center pool equipment as needed
  • Provide superior customer service to all facility patrons
  • Keep up-to-date on all current trends in aquatics
  • Schedule and coordinate all safety training courses (WSI, Lifeguard, and CPR/First Aid/AED) for department staff and recreation center patrons
  • Teach safety training courses and lead safety educational sessions as needed
  • Maintain professional certifications; serve as a resource for aquatics
  • Coordinate the marketing and promotional efforts for aquatics and safety, as they relate to Campus Recreation Services
  • Coordinate the scheduling of the lifeguard desk which facilitates access into the Recreation Center from the Busbey Natatorium


Minimum Requirements:

  • Bachelor’s degree required
  • At least two years of programming experience
  • Experience working in a collegiate/community recreation environment, strong communication and presentation skills
  • Demonstrated experience within aquatics
  • Knowledge of standard practices and demonstrated experience in recreational sports
  • Leadership and supervisory abilities
  • Ability to work as part of, and lead a team that collaborates effectively with colleagues 
  • Entrepreneurial spirit and enthusiasm
  • Analytical skills to: identify problems, assess alternatives, and render consistent, logical decisions
  • Ability to thrive in an environment that values high expectations, accountability, and balanced lifestyle choices
  • Current American Red Cross Lifeguard certification
  • Current American Red Cross CPR/AED/FA Instructor certification (or willing to obtain)
  • Current CPO/AFO certification (or willing to obtain)
  • Current LGI & WSI certifications (or willing to obtain)

Preferred Requirements:

  • Master’s degree preferred
  • Current American Red Cross Lifeguarding Instructor Trainer certification (or willing to obtain)
  • Current American Red Cross Water Safety Instructor Trainer certification (or willing to obtain)

Technical Competencies:

  • Some knowledge of HR theories and best practices in recruitment and staff development.
  • Basic accounting knowledge; capability of understanding budgets.
  • Proficiency with Microsoft Office. 

Professional Competencies:

  • Adaptability, analytical & critical thinking, initiative & motivation, planning & project management, decision making & judgment, business acumen, customer service, teamwork, diversity awareness, interpersonal relationships, communication, integrity, leadership, long-term focus, organizational learning & change management.

Human Relations:

  • Internal contacts include staff at all levels. External contacts include external customers and vendors. Contact involves troubleshooting, informing, exchanging information, negotiating, making recommendations, and giving information or instructions.

Work Environment and Physical Demands

Work Environment and Physical Demands:


Work Environment:

  • Office environment/ pool environment
  • Non-smoking environment
  • Moderate to loud noise
  • Occasional local, regional and national travel
  • Occasional evening or weekend work

Physical Demands:

  • Sitting at desk or table for at least 70% of the work day
  • Walking or working with facilities 30% of the work day
  • Repetitive wrist, hand, or finger movement (while operating computer equipment)
  • Occasional bending, stooping
  • Eye-hand coordination (keyboard typing)
  • Hearing and talking


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